Support Hub

Traveller Manual

Complete guide to exploring and booking your next adventure.

Universal Search Logic

The BookNest search engine is designed to handle multiple service types under a single interface.

1. Category Selection

Choose between Stays, Flights, Cars, or Office Spaces using the top tabs. Each category has custom fields optimized for that service.

2. Destination Lookup

Start typing a city or airport. The system uses an intelligent 'datalist' to suggest active locations where properties are currently registered.

3. Dynamic Guest Picker

For Stays, you can specify individual counts for different age groups (configured by Admins). For Cars/Taxis, you'll see a simplified passenger count.

graph TD A[Start Search] --> B{Select Category} B -->|Stay| C[Enter City + Dates + Age Brackets] B -->|Car| D[Enter Pickup + Simple Guests] C --> E[Search Results] D --> E

Filtering & Precision

Using the High-Resolution Filters

  • Price Range: Move the dual-headed slider to set your budget. Results update instantly.
  • Property Type: Switch between Luxury Hotels, Cozy Villas, or Budget Apartments.
  • Star Rating: Filter by official property classifications (1 to 5 stars).
  • Amenities: Select must-havs like WiFi, Swimming Pool, or Pet-Friendly status.

Booking Procedure

Step 1: Check Availability

Ensure your dates are correct. Pricing is calculated dynamically based on date range and seasonal rates set by the owner.

Step 2: Room Selection

If the property is a Hotel, you may choose between various room types (Classic, Deluxe, Suite).

Step 3: Reservation

Click 'Reserve Now'. The system locks the dates and sends a confirmation to both you and the owner.